USING SIDEKICK

Terms of use

Effective September 30, 2026.

These terms cover the Sidekick Player app and support website, operated by Sidekick Player, based in Chicago, Illinois, USA. Questions: mysidekickplayer@gmail.com.

What Sidekick provides

Sidekick Player is an independent, standalone media-player software product. We license the player; we do not sell, supply or host media content, playlists or streaming subscriptions. Your license does not grant any rights in third-party content. You must obtain your own authorized source and any required provider account separately.

Your use of the app

Subject to these terms and the software-license policy, your license permits you to install and use Sidekick on up to five activated devices for your authorized viewing during the license period. The software is licensed, not sold; ownership of the software is not transferred. Keep your account credentials private. Follow your provider’s connection limits and the laws that apply to viewing and recording content. Do not use the app to access or distribute content without permission, circumvent access controls or interfere with the service.

Some existing installations offer an administrator-configured connection to a third-party content provider. This connection feature does not make that provider a Sidekick service or include its content in a Sidekick software license.

Availability and compatibility

The current release is designed for Fire TV and Android TV with a remote. Playback, guide data, recordings and the number of simultaneous Multiview streams depend on device capabilities, network conditions and your provider. Features may vary by content format and external player. We cannot guarantee uninterrupted access to third-party services.

Updates and local data

Updates may improve features, compatibility and security. You control installation through your device’s prompts. Keep a backup of settings you want to preserve. Uninstalling, clearing app data, changing devices or losing backup files can remove local settings and progress.

External apps and services

Third-party providers and external players have their own terms. Selecting external playback transfers the stream link and title to the chosen installed app; the link may contain provider credentials. Review the disclosure before continuing.

Free software trials

An optional 72-hour trial covers up to five activated devices. After registering and verifying your email, select Start Free 72-Hour Trial to begin. Registration alone does not start the trial. One trial is available per eligible account owner; it ends without payment or automatic conversion. No card or streaming content is included. See the trial instructions.

Software licenses and payment terms

Planned prices are $7.99 USD for six months, $12.99 USD for one year, and $39.99 USD for a lifetime software license paid once. Each allows up to five activated devices. Public checkout remains closed. Future phone, tablet and desktop versions are planned separately.

New software-license purchases have a seven-day refund window. Six-month and annual licenses renew by manual payment unless you expressly choose optional auto-renewal when that payment option is available. Lifetime means access for as long as Sidekick Player is offered and supported, without a promise of perpetual updates or third-party content. Read the full license, delivery, cancellation and refund policy before purchasing.

A Sidekick payment is for app software only. Provider subscriptions, credentials, catalogs and stream availability remain the responsibility of the separate content provider.

Support and privacy

For app help, email mysidekickplayer@gmail.com. For provider account or content issues, contact your provider. Our privacy notice describes data used by the player and support service.

Your rights

Nothing in these terms excludes consumer rights or liability that cannot lawfully be excluded. If a problem arises, contact us so we can try to resolve it.

Changes

We may revise these terms as the app and service develop. Material changes will be identified with an updated effective date and any notice required by applicable law.